Bank culture transformation: building a collaborative culture
Leading bank · Banking
The challenge
The organisation faced challenges due to siloed departments, lack of collaboration and trust, resulting in decreased performance.
Our approach
A training program was implemented to embed collaborative behaviours, improve communication, build trust, and encourage a growth mindset within the leadership team. The interventions included identifying desired behaviours, leadership assessments for self-awareness and growth areas, and training/coaching sessions.
The results
The outcomes were enhanced self-awareness, improved interpersonal effectiveness, stronger team collaboration, increased adaptability, personalised development plans, and alignment with desired organisational behaviours.
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