This policy explains how Berachah Global handles personal information when you visit this website, contact us, subscribe to updates, register for events or work with us. When we handle personal information on a client's behalf during an engagement, the engagement contract governs that processing.
1. Who we are
The Berachah Investments (Private) Limited T/A Berachah Global (company registration number 14226/2022), Unit 4, 25 Shortheath Road, Chisipite, Harare, Zimbabwe, is the data controller responsible for your personal information ("Berachah Global", "we", "us").
You can contact info@berachah.global
2. What we collect, why, and for how long
| Information | Why we use it | Legal basis | How long we keep it |
|---|---|---|---|
| Enquiry details: name, job title, organisation, contact details and what you tell us about your needs | To respond, arrange discussions and prepare proposals | Steps you ask us to take before a contract | 24 months after last contact if no engagement follows |
| Client and supplier records: contacts, correspondence, meeting notes, contracts and billing details | To deliver and administer our work, manage the relationship and invoice | Performance of a contract; legal obligation | Duration of the relationship plus 7 years (tax and company-law records) |
| Subscriber and event details: name, email, organisation, registrations and preferences | To send insights, event invitations and updates | Your consent | Until you unsubscribe or withdraw consent |
| Website usage data: IP address, browser and device type, pages visited, referring site, approximate location | To keep the website secure and working, and to improve it | Legitimate interests; consent for optional analytics cookies | 14 months |
| Information from other sources: public professional profiles, referrals, and details from your organisation or event partners | To understand who we are speaking with and prepare for discussions | Legitimate interests | As for the category it joins above |
- Information
- Enquiry details: name, job title, organisation, contact details and what you tell us about your needs
- Why we use it
- To respond, arrange discussions and prepare proposals
- Legal basis
- Steps you ask us to take before a contract
- How long we keep it
- 24 months after last contact if no engagement follows
- Information
- Client and supplier records: contacts, correspondence, meeting notes, contracts and billing details
- Why we use it
- To deliver and administer our work, manage the relationship and invoice
- Legal basis
- Performance of a contract; legal obligation
- How long we keep it
- Duration of the relationship plus 7 years (tax and company-law records)
- Information
- Subscriber and event details: name, email, organisation, registrations and preferences
- Why we use it
- To send insights, event invitations and updates
- Legal basis
- Your consent
- How long we keep it
- Until you unsubscribe or withdraw consent
- Information
- Website usage data: IP address, browser and device type, pages visited, referring site, approximate location
- Why we use it
- To keep the website secure and working, and to improve it
- Legal basis
- Legitimate interests; consent for optional analytics cookies
- How long we keep it
- 14 months
- Information
- Information from other sources: public professional profiles, referrals, and details from your organisation or event partners
- Why we use it
- To understand who we are speaking with and prepare for discussions
- Legal basis
- Legitimate interests
- How long we keep it
- As for the category it joins above
We may also use and keep information where needed to comply with the law or to establish, exercise or defend legal claims. Giving us information is voluntary, but we cannot respond to an enquiry without your contact details. We do not make automated decisions that have legal or similarly significant effects on you.
Marketing: we only send marketing emails to people who have opted in, or to existing clients about similar services where the law allows. Every email has an unsubscribe link, and you can opt out at any time.
5. International transfers
Some of our service providers store or process information outside Zimbabwe, including in the European Union, the United Kingdom, the United States and South Africa. We make these transfers in line with the Cyber and Data Protection Act (Chapter 12:07) and other applicable law, using contractual safeguards, providers in countries with adequate protection, or authorisation from POTRAZ where required.
6. Sensitive information and assessments
Please do not send sensitive information (such as health details, beliefs or identity numbers) or confidential client material through website forms. If we need it, we will agree a secure channel with you. Leadership or psychometric assessments we run during an engagement are covered by that engagement's agreement and the privacy notice provided with the assessment.
7. Security
We use appropriate technical and organisational measures, including access controls, encryption in transit and reputable service providers, to protect personal information. No system is completely secure. If a breach affects your information, we will notify you and the relevant authority where the law requires it.
8. Your rights
You can ask us to:
Email info@berachah.global to make a request. We may need to verify your identity and will respond within 30 days. If you are unhappy with our response, you can complain to the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), which is the data protection authority, or where applicable, South Africa's Information Regulator or Botswana's Information and Data Protection Commission.
- give you access to the personal information we hold about you;
- correct or complete inaccurate information;
- delete it, or restrict or object to how we use it;
- stop sending you marketing; or
- withdraw consent you have given, without affecting earlier use.
9. Children
This website is for professional audiences and is not directed at children under 18. If you believe a child has given us information, contact us and we will delete it.
10. Changes and contact
We will post any updates here with a new "Last updated" date and tell subscribers about significant changes by email. For privacy questions or requests, email info@berachah.global or write to Berachah Global, Unit 4, 25 Shortheath Road, Chisipite, Harare, Zimbabwe.